Archive for May, 2017

How to Use Technology to Engage Patients

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One of the most important relationships a person has is with their doctor. A good physician-patient relationship leads to patients who are better informed about their health, more comfortable asking questions, and more likely to return for annual visits and checkups. Developing stronger relationships is on the top of every medical professionals’ to-do list, whether […]

Painless Billing and Payments—Is It Possible?

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Billing and payments are some of the biggest headaches that rheumatology practice managers deal with. Often, there is a stark difference between what is best for your bottom dollar and what your patients prefer. In the end, keeping your patients happy and serving them well should be your number one goal. Offering a painless billing […]

Why you need a Certified Rheumatology Coder

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Because rheumatology medical coding standards have become increasingly complex and ever changing, a recommended best practice is for coders to be certified in rheumatology coding. According to Kathy Rock PT, MBA, CHCA, CRHC, CPC, CHC, AAPC-CRHC certification allows you to validate your proficiency in the correct application of CPT®, HCPCS Level II procedure and ICD-10-CM […]

Happy International Nurses Day!

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Today is International Nurses Day, a holiday celebrated around the world each year on May 12th. Why May 12th? Because it’s the birthday of Florence Nightingale, the founder of modern nursing—a fitting reason! Each year, the International Council of Nurses chooses a theme for International Nurses Day. This year’s is “A Voice to Lead.” They’ve […]

Tips for Getting Patients to Schedule Preventive Services

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Preventive care is essential for a healthy population, and that includes rheumatology. By catching diseases or conditions in their early stages, doctors and physicians can find effective treatments and lessen their patients’ suffering much sooner. In more practical terms, preventive treatments can also be a dependable source of revenue. Some payers offer financial incentives for […]

Fitbit Challenge Update: May

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Only four months until September! As a build up to our 2017 NORM Conference in Kansas City, MO, we want to help our members get healthy in a new year! That’s why we are challenging our members to work towards a goal of 1 BILLION steps by September 2017. If we meet our goal, NORM will donate […]

  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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