Archive for July, 2019

Ideas for Creating a Healthy Work Environment at your Rheumatology Office

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Working in the medical field is extremely stressful, so burnout is typical. The work involved can be emotionally and physically draining, but employees always need to be performing at their best. In order for medical staff to provide the best care and patient experience possible, it’s important to make sure they are working in a […]

Tips for Having Difficult Financial Conversations with Patients

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More and more patients are bearing a greater share of the financial responsibility for their medical care due to high-deductible insurance plans. Because of this, patients are now comparison-shopping when choosing their rheumatology clinic and while financial conversations aren’t easy, they are important. Collecting what a patient owes can be awkward, but it is crucial […]

Disaster Preparedness for Your Medical Practice

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Our area is still reeling from Florence as we head into another hurricane season. A natural disaster can overwhelm a medical practice, with extensive damage that can be difficult to recover from, so it’s important to be ready to alleviate some of that devastation. Disaster preparedness requires continuous planning, organizing, training and analyzing, but all […]

  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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