Archive for the ‘Social Media’ Category

Creating No-Show Policies that Won’t Spook your Patients

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Halloween is coming, and while many are fretting over ghosts and goblins, medical offices are stressing over their biggest fear – no-shows! Missed appointments are a huge problem among all medical practices. From wasted time to loss of revenue, no-shows can throw the best planned day into turmoil. Studies show that even the best practices […]

Celebrating World Arthritis Day

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World Arthritis Day is quickly approaching and you and those at your practice can make a difference. On October 12th, World Arthritis Day will help to unify people all over the world and help bring attention to rheumatic and musculoskeletal diseases. On this day, we strive to raise awareness, educate and support arthritis patients and […]

Seven Tricks to Get Patients to Engage with Your Patient Portal

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Patient portals are an excellent way to share and exchange important information with patients in a safe and convenient manner. In theory, patient portals are great – if you can get your patients to utilize them. The first hurdle is getting patients to go through the process of registering! Keep reading for seven tricks to […]

Seven Ways to Attract New Patients to Your Practice

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While it’s important to maintain a relationship with your existing patients, it’s just as important to grow your practice with new patients. Regardless of what you have been told, promoting your practice and gaining new patients doesn’t have to be costly and time-consuming. Here are seven ways to attract new patients to your practice. Get […]

Five Tips for Keeping your Email Content Fresh

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The everyday management of a medical practice is time consuming. With all the responsibilities, who has time for emails? Emails may seem like a small detail, but with the pressures of a busy office, it’s essential that we make the most of our patient communication. Automating your messages keeps you connected and makes things easier, […]

Three Tips for Maximizing your Rheumatology Clinic’s Social Media

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There is no denying that today’s fast-paced society loves being online. And while too much of anything can be a bad thing, the public’s affinity for social media isn’t always negative. Americans spend a lot of time connecting with people and businesses on social media, so utilize this and make it work for your practice. […]

4 Ways to Communicate with Patients Between Visits

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Connecting with patients should be a top priority for any medical practice. Communication is critical to providing a high level of quality care and establishing a strong patient-doctor relationship. As our society changes so do our patients and their needs. Today they are searching for better relationships and more open communication with their healthcare providers. […]

Four Tips for Taking the Pain Out of Requesting Online Reviews

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Today, online reviews play a huge part in how patients choose their doctors. Online reviews are easy to access, convenient to use and perceived as unbiased by the majority of potential patients. Studies show that nearly 80 percent of patients read online reviews before choosing their provider. Unfortunately, nudging patients to share their opinion of […]

Blogging 101 for Rheumatologists

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Deciding to start a blog comes with a lot of questions and requires a lot of thought. One of the most important questions during this process is, “Will it be beneficial to me and my practice?” According to rheumatologist Paul Sufka, it is! “You have complete control over what is in your blog, as opposed […]

  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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