Archive for the ‘Tips and Tricks’ Category

Five Benefits of Working a Holiday in the Medical Field

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There is no denying the many benefits that come with working in healthcare. Job security is sound, the pay is good and the work can make you feel satisfied and accomplished. While there are many positives, the medical field also has some drawbacks. Sickness doesn’t take vacations or holidays, which makes working in healthcare harder […]

Four Steps to Increase Productivity at your Medical Office

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We all want our medical offices to run as efficiently and smoothly as possible. Unfortunately, there are some days that fall short from the very beginning and eventually fall apart completely. These are the days that even heavy doses of caffeine and the most motivating of Muzak can’t fix. Managing your medical office efficiently maximizes […]

Creating No-Show Policies that Won’t Spook your Patients

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Halloween is coming, and while many are fretting over ghosts and goblins, medical offices are stressing over their biggest fear – no-shows! Missed appointments are a huge problem among all medical practices. From wasted time to loss of revenue, no-shows can throw the best planned day into turmoil. Studies show that even the best practices […]

Seven Tricks to Get Patients to Engage with Your Patient Portal

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Patient portals are an excellent way to share and exchange important information with patients in a safe and convenient manner. In theory, patient portals are great – if you can get your patients to utilize them. The first hurdle is getting patients to go through the process of registering! Keep reading for seven tricks to […]

Using Pain Awareness Month to Understand and Treat Arthritis Pain

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September is Pain Awareness Month and coping with pain can be one of the most difficult parts of living with arthritis. One of the most effective things we can do is teach patients to take their pain into their own hands. Educating them and helping them recognize what causes their pain will help them figure […]

Seven Ways to Attract New Patients to Your Practice

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While it’s important to maintain a relationship with your existing patients, it’s just as important to grow your practice with new patients. Regardless of what you have been told, promoting your practice and gaining new patients doesn’t have to be costly and time-consuming. Here are seven ways to attract new patients to your practice. Get […]

Five Tips for Keeping your Email Content Fresh

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The everyday management of a medical practice is time consuming. With all the responsibilities, who has time for emails? Emails may seem like a small detail, but with the pressures of a busy office, it’s essential that we make the most of our patient communication. Automating your messages keeps you connected and makes things easier, […]

Six Steps to an Excellent Team at Your Rheumatology Practice

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A quality team is key to any successful medical practice, but in rheumatology, it is essential. Whether you have a small practice or a huge clinic, implementing a few simple strategies will keep your office running smoothly and efficiently. Follow these six steps to create an excellent team at your rheumatology practice. Set a good […]

Three Tips for Maximizing your Rheumatology Clinic’s Social Media

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There is no denying that today’s fast-paced society loves being online. And while too much of anything can be a bad thing, the public’s affinity for social media isn’t always negative. Americans spend a lot of time connecting with people and businesses on social media, so utilize this and make it work for your practice. […]

Six Ways to Reduce No-Shows at Your Practice

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Missed appointments are a huge issue among all medical practices. From wasted time to loss of revenue, no-shows can throw the best planned day into a tailspin. While it’s impossible to eliminate no-shows completely, there are many ways they can be reduced. Keep reading for six ways to reduce no-shows at your practice. Utilize multiple […]

Five Ideas for Handling Employee Summer Vacation Requests

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Summer is officially here, and everyone wants to escape to a beach and listen to the waves crash upon the shore. But if all your employees act on this impulse at once, there will be no one around to manage your medical office. Handling employee summer vacation requests can be overwhelming, but with some set […]

4 Ways to Communicate with Patients Between Visits

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Connecting with patients should be a top priority for any medical practice. Communication is critical to providing a high level of quality care and establishing a strong patient-doctor relationship. As our society changes so do our patients and their needs. Today they are searching for better relationships and more open communication with their healthcare providers. […]

  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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