Four Tips for Keeping Patients the Priority of the Care Experience
To say we're having a tough time in the healthcare industry is an understatement. After almost two years of battling...
Healthy Manager: 5 New Year’s Resolutions Every Medical Office Manager Should Make
As a healthcare professional, you give yourself to others each day. As we head into a new decade, we encourage...
Six Strategies for Preparing your Patients for Treatment
Getting ready for different treatments can be a significant source of anxiety for many patients. Making sure your patients are...
Three Holiday Message Style Ideas for your Rheumatology Office This Season
While sending well wishes via text or email is perfectly acceptable today, there is no better way to send holiday...
Three Steps for a Happy Holiday Season at your Rheumatology Practice
The holiday season is officially here! From managing last-minute appointments to updating office hours to planning holiday celebrations, there is much to...
Is Your Medical Office Utilizing Text Messaging Options?
Communication is a massive part of all businesses, but it’s vital in a medical practice. Whether it’s a good thing...
Healthy Manager: Four Ways Office Managers Contribute to Staff Wellness
From handling staff complaints, employee recommendations, managing payroll, client communications, and many other office details, the daily responsibilities of an...
Four Tips for Painless Billing and Payments
Billing and payments are some of the biggest headaches that rheumatology practice managers must handle. Often, there is a stark...
Four Ways to Foster Relationships with your Patients Using Technology
One of the most important relationships a person has is with their doctor. A good physician-patient relationship leads to patients...
How to Handle Patient Complaints
It is impossible to make everyone happy all the time, and complaints are bound to happen within the medical field...
Five Health Life Hacks to Keep you Feeling Great at the Office
Maintaining good health can be challenging for a medical office manager because of excessive workloads and work stress. Medical practice...
Five Strategies for Getting Patients to Schedule Preventive Services
Preventive care is essential for a healthy population, and that includes rheumatology. By catching diseases or conditions in their early...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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We’re adding value to practices across the nation by creating a thriving community of rheumatology managers and physicians.
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