Four Strategies for Staying Organized as a Medical Office Manager
Time constraints force office managers to juggle several duties, causing emotional and mental stress. Without a solid strategy to prioritize...
Healthy Manager: 5 New Year’s Resolutions Every Medical Office Manager Should Make
As a healthcare professional, you give yourself to others each day. As we head into a new decade, we encourage...
Three Steps for a Happy Holiday Season at your Rheumatology Practice
The holiday season is officially here! From managing last-minute appointments to updating office hours to planning holiday celebrations, there is much to...
Healthy Manager: Steps for Balancing Work and Life During the Holidays
It is the holiday season! While we know that this is the most wonderful time of the year, do you...
8 Tips for Staying Successful While Working Remotely
Even though the rise of working remotely is not a new trend, many people are still figuring out how to...
Is Your Medical Office Utilizing Text Messaging Options?
Communication is a massive part of all businesses, but it’s vital in a medical practice. Whether it’s a good thing...
Healthy Manager: Four Ways Office Managers Contribute to Staff Wellness
From handling staff complaints, employee recommendations, managing payroll, client communications, and many other office details, the daily responsibilities of an...
Four Tips for Painless Billing and Payments
Billing and payments are some of the biggest headaches that rheumatology practice managers must handle. Often, there is a stark...
Four Ways to Foster Relationships with your Patients Using Technology
One of the most important relationships a person has is with their doctor. A good physician-patient relationship leads to patients...
How to Handle Patient Complaints
It is impossible to make everyone happy all the time, and complaints are bound to happen within the medical field...
Five Strategies for Getting Patients to Schedule Preventive Services
Preventive care is essential for a healthy population, and that includes rheumatology. By catching diseases or conditions in their early...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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