Archive for the ‘NORM News’ Category

Four Major Challenges of Managing a Medical Office

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Medical office managers across the country report having very similar, very tough challenges at their offices. These struggles are exhausting, but it can be helpful to share stories, as well as offer and receive advice from your peers. Keep reading for more information on four of the major challenges that medical office managers face today, […]

How to Choose the Best Location for Your Rheumatology Practice

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When it comes to purchasing a home, it’s all about location. The same rule applies when you’re looking to buy a space for your rheumatology practice. Before you decide on anything, think about your needs as a provider and, more importantly, the needs of your patients. Here are some things to consider when choosing the […]

Four Ways to Support Rheumatic Disease Awareness Month

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While rheumatic diseases are nothing to celebrate, dedicating a whole month to the cause helps raise awareness, influences public policy, and makes people with these diseases and their caregivers aware of the vast support network available to them. These are important goals for the rheumatic community, and we encourage all NORM members to get their […]

Cultivating an Exceptional Front Staff at your Rheumatology Practice

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Your front office staff is your first impression for new and existing patients, so it’s important that the first impression be positive. Taking the time to ensure that your front office is made up of the right mix of talent, skill and personality is one of the most important components in practice management. Here are […]

Ideas for Creating a Healthy Work Environment at your Rheumatology Office

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Working in the medical field is extremely stressful, so burnout is typical. The work involved can be emotionally and physically draining, but employees always need to be performing at their best. In order for medical staff to provide the best care and patient experience possible, it’s important to make sure they are working in a […]

5 Ways Clinical Research can Benefit Your Practice

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Community-based physicians bring real-world perspective to clinical trials, resulting in a more patient-centered approach to medical care. This is just one of the many benefits clinical research can bring to your practice and your community. While participating in clinical trials is a significant time commitment, the benefits to practices, patients and physicians themselves are limitless. […]

Tips to Improve Physician Communication with Patients

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Properly educating patients allows them to play a significant role in their own care. Because of this, physicians have a duty to accurately inform their patients, but to do so in a way that is clear and understandable. To be effective, patient education needs to be more than just regurgitating tired instructions and information. Here […]

Four Ancillary Services to Add to Your Practice

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Some ancillary medical services might not be right for every practice, but all have the potential to boost revenue. Whether it’s an in-house pharmacy or a medical spa, add-on medical services can be a great way to increase your practice’s revenues and better meet your patients’ needs. But how do you know if adding an […]

Four Ideas for Marketing through Community Events

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As digital marketing continues to boom, community marketing seems to receive less attention. However, it’s important that we don’t forget about this tried and true practice. With these type of events, not only are you promoting your business and attracting new patients, but you are supporting your local community. Make sure your practice has a […]

  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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