Value of NORM

Don’t Let Your Practice be the Last to be First
NORM Keeps You Informed

The VALUE of NORM to Your Practice

  • Countless opportunities to network with experienced rheumatology managers across the U.S. through our ListServ and Annual Conferences.
  • Contact Hours available for Conference attendance.
  • Education, Mentoring and Support for Success through our website and Members’ Only Educational Portal with educational training tools on Practice Workflow and Rheumatologic Diseases as well as a library of forms submitted by our membership.
  • NORM GPO offerings as well as discounts for NORM members on services such as translation and transcription services and waste management to name just a few.
  • Ask Questions – Get Answers To All the Current Rheumatology Hot Topics on the ListServ, Website and Webinars. Here are a few Hot Topics which have been discussed:
    • Health Care Policy Updates
    • State and Regional Issues
    • OSHA – HIPPA – Compliance Issues
    • PQRS & Meaningful Use – EHR
    • ICD-10 & Documentation Support
    • E-Prescribe
    • Lab Interfaces
    • Inventory Control
    • Billing and Coding Issues
    • Co-Pay Assistance
    • Contracting
    • Infusion Experiences and Protocols
    • H.R. & Personnel Issues
    • Advocacy Issues for your Practice & Patients

NORM has VALUE to Managers and Physicians Alike – Testimonials

NORM has been a wonderful support organization for my office staff. The ListServ enables us to stay current on those issues that profoundly affect the practice of Rheumatology. In addition, the network of office managers is an easy and fast way for us to get direct feedback on billing questions and insurance policies that would otherwise slow down our practice. NORM has been a godsend for many of the offices in this area…… Michael Stevens MD, FACR

NORM, by far, surpasses the benefits of any other organization I have ever belonged to. Through the ListServ, NORM members willingly assist each other by providing solutions to everyday issues that arise while managing a rheum practice. We share experiences, ideas, protocols and procedures specific to a rheumatology practice. The annual NORM conference in Sept. is definitely the icing on the cake as we all come away with practical ideas and tools that we can implement…… Mary Jo Wideman, RN, BSN, Practice Manager

Additional Testimonials can be found on our Testimonials page.


  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

What We Offer

We’re adding value to practices across the nation by creating a thriving community of rheumatology managers and physicians.

Membership Benefits

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Annual Conference

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