Four Strategies for Staying Organized as a Medical Office Manager
Time constraints force office managers to juggle several duties, causing emotional and mental stress. Without a solid strategy to prioritize...
Four Tips for Keeping Patients the Priority of the Care Experience
To say we're having a tough time in the healthcare industry is an understatement. After almost two years of battling...
Three Steps for a Happy Holiday Season at your Rheumatology Practice
The holiday season is officially here! From managing last-minute appointments to updating office hours to planning holiday celebrations, there is much to...
Four Tips for Painless Billing and Payments
Billing and payments are some of the biggest headaches that rheumatology practice managers must handle. Often, there is a stark...
Overwhelmed at the Office – Seven Tips for Handling It
Research shows that eighty-three percent of Americans suffer from work-related stress. And that was before COVID. More than half of us...
How to Handle Patient Complaints
It is impossible to make everyone happy all the time, and complaints are bound to happen within the medical field...
Five Strategies for Getting Patients to Schedule Preventive Services
Preventive care is essential for a healthy population, and that includes rheumatology. By catching diseases or conditions in their early...
Six Tips for Optimizing Patient Scheduling
Patient scheduling may seem like a simple process, but there is often expertise required to ensure patients are scheduled efficiently....
8 Healthy Office Snacks to Keep You Energized and Productive
Having nutritious snacks to eat during the workday can help you stay energized and productive. Coming up with ideas for...
Six Ways to Up Your Rheumatology Blogging Game
Deciding to start a blog comes with a lot of questions and requires a lot of thought. One of the...
Four Ways to Improve Your Website Presence
When most people need to find a doctor, they begin their search by consulting the internet. Therefore, the health of...
How Your Medical Office Design is Impacting Staff Productivity
Employees spend much of their time in the workplace typing documents on the computer, attending meetings, analyzing data, and speaking...
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- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
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