Posts Tagged ‘office management’

How to Recruit New Rheumatologists

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Rheumatology managers face many challenges throughout their workday. From administrative burdens to rising operational costs, juggling it all can be difficult. Despite these obstacles, most managers rise to the occasion, running their practices like a well-oiled machine. One challenge they face, however, is more difficult to overcome, and that is the shortage of new rheumatologists. […]

The Final Month of Summer

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Can you believe summer is coming to a close? If you are like me, you are sad that this is the last FULL month of summer. The joy of summer brings a whole new essence of care-free living and a “no worries” mentality. While this is great, sometimes it’s important to remember the essential things. […]

Summertime Happy: Get Moving Outside

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If you are like me, you’d agree that summer is the best season. The warm sunshine, weekend cookouts, driving home from work with the windows down, afternoon dips in the pool, and trips to the beach. The list is endless, and there is just something about the summertime that elevates my mood and makes me […]

September is Rheumatic Disease Awareness Month

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If there’s one month that rheumatology practices should acknowledge, it’s September. That’s because this month was named Rheumatic Disease Awareness Month (RDAM) by the American College of Rheumatology. The goal? Raising awareness of rheumatic diseases helps people better understand the conditions that fall under this umbrella and show how living with these diseases impacts people’s lives.   […]

Three Benefits of Adding a Rheumatology Blog to Your Practice’s Website

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If your rheumatology practice is already blogging, congratulations—you’re one step ahead of the game! If you aren’t, it’s not too late to join the fun and reap a few of the benefits. While some may think blogging is irrelevant or inappropriate for a rheumatology practice, the truth is that patients are searching for precise and accurate information about […]

Three Tips for Reducing Wait Times at Your Rheumatology Practice

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The number one complaint patients have about their physicians isn’t insurance, or billing, or the quality of care they receive. So, what irritates patients the most? The length of time they spend in the waiting room. Per a recent study, the average time a patient spends waiting for a scheduled appointment is about 20 minutes. […]

How to Painlessly Collect Payments from Your Patients

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While your rheumatology practice’s mission is noble and virtuous—providing the best health care and improving the lives of everyone you treat—at the end of the day, you are running a business. This means if your patients don’t pay their bill, you can’t fulfill your mission. Forget your mission, you won’t be able to keep your […]

Five Rheumatology Practice Management Tips

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Managing any type of business is tough. You must be organized, efficient, and be good at making sure a variety of personalities feel like they’re staying on track. But managing a rheumatology practice is even harder—you must do all the above while also serving patients dealing with their individual worries, and concerns. The managers of […]

4 Steps to Creating a Facebook Support Group for Your Patients

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There’s no doubt about it. With over one billion active users, Facebook is one of the most popular destinations on the internet, that’s why a Facebook support group is key for your rheumatology practice. If you’re reading this, you probably have a Facebook account. These days, your feed is likely filled with photos of friends, […]

Crafting an Effective Patient Satisfaction Survey 

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A recent study conducted by the Medical Group Management Association found that one thing high-performing practices had in common was that they regularly conducted patient satisfaction surveys. Patient satisfaction surveys are relevant and useful because they offer details about the patient’s experience. Reviews provide insights about patient feelings toward their practice and the care they received. […]

Tips for Getting the Most out of Your Medical Office Marketing Budget

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In today’s competitive environment, marketing has become an essential tool for any successful rheumatology practice. More and more people turn to the internet first when they’re looking for information, whether it’s to research their ailments or seek professional help. If you want to grow your patient list and help those people, you need to ensure […]

  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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