Nine Reasons why Patients Leave and How to Make them Stay
Today, patients aren't just patients; they're "healthcare consumers." With more medical costs falling on their shoulders, plus the onset of...
Six Strategies for Reducing Wait Times at Your Rheumatology Practice
The number one complaint patients have about their Rheumatologists isn't insurance, billing, or the quality of care they receive. So,...
Easy Ways to Get More Patient Testimonials
Any business can benefit from patient testimonials and customer reviews. When patients interested in coming to your practice see the...
Healthy Manager: Five Office Ergonomic Tips to Help You Avoid Fatigue
The goal of office ergonomics is to design your office workstation to fit you and allow for a comfortable working...
Eight Essential Tips for Front Office Success
As they say, you never get a second chance to make a first impression. This is especially true when it...
Healthy Manager: Spring into Action this March – Four Ways to Motivate Your Staff
We have finally made it through the winter and are all ready for some brighter days ahead. Keep reading for...
Eight Ways to Attract New Patients to Your Rheumatology Practice
If you want to acquire more patients for your medical practice, you must look beyond the necessary physician referrals. That's...
Four Strategies for Improving Collection Rates
Billing and payments are some of the biggest headaches for rheumatology practice managers. Often, there is a stark contrast between...
Four Unexpected Benefits of Patient Cancellations
In a perfect world, people wouldn’t make appointments they couldn’t (or wouldn’t) keep. But the world of medical office management...
Love yourself this February – Tips for Self-Care
It's February and the month of love! In the world of healthcare, we often forget to put ourselves and our...
Five Tips for Helping Patients Manage their Chronic Conditions Between Visits
As the medical community becomes aware of the universal occurrences of chronic illness, more physicians realize that the patients’ role...
How to Use Social Media to Build Trust at your Medical Practice
Social media has become an imperative marketing tool. From entertainment to real estate, almost every industry uses social media platforms...
Contact
1121 Military Cutoff Road, Ste. 337
Wilmington, NC 28405
tel. 910.520.0515
fax 910.254.1091
- As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
- In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices. NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
- Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO
What We Offer
We’re adding value to practices across the nation by creating a thriving community of rheumatology managers and physicians.
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