The holiday season is officially here! From managing last-minute appointments to updating office hours to planning holiday celebrations, there is much to be done as a Rheumatology practice owner.
While the holiday season is typically the most wonderful time of the year, it is also known for being the most stressful.
To ensure a stress-free holiday at your Rheumatology Practice, it is essential to plan ahead and communicate with patients and staff. Follow these three steps to ensure everyone enjoys the holiday season at your Rheumatology Practice!
Create a holiday policy.
Finalizing holiday office hours and setting clear expectations in advance of the holidays can help avoid unfair situations and a disgruntled team. Have a holiday policy in place that clearly outlines holiday pay, hours, early office closings and defines how additional time off requests will be managed.
Be sure to evaluate this policy annually and create a fair holiday rotation for your entire team.
Make your holiday hours known to everyone.
Communicating your holiday hours to your patients should be a top priority of the season! Inform patients a month in advance of holiday hours and provide a protocol for emergencies.
Office posters, emails, and social media posts are great mediums for communicating your holiday hours to patients. Most importantly, remember to update office hours on your website, voicemail, and in your scheduling system to eliminate potential errors and confusion.
Embrace the holiday season and give back.
The holidays are a perfect time to show your appreciation to staff and patients, give back to the community, and leverage holiday marketing opportunities.
- Fun ways you can spread holiday cheer include:
- Coordinate a staff gift exchange.
- Plan a festive volunteer outing.
- Host a holiday dinner.
- Send patients a seasonal greeting.
- Host an in-practice toy drive.
The holidays are a great time to plan and reevaluate many aspects of your Rheumatology practice and its policies. With a bit of planning and preparation, you will find peace and joy this holiday season!
For more tips on staying stress-free at your Rheumatology Practice this holiday season, be sure to follow our NORM blog.Tags: medical office management, medical offices, national organization of rheumatology managers, NORM, office management, tips for office managers Posted by