Annual Conference


2019 Practice Managers Conference

The National Organization of Rheumatology Managers, NORM, is holding their Fourteenth annual conference in Grand Rapids, MI September 12-14-2019

The conference is intended for managers, administrators and physician managers of private Rheumatology Practices and is designed to help take Rheumatology management to the next level. Join us in Grand Rapids for the opportunity to network with Rheumatology professionals from across the country. The 2019 conference fee is $100 for NORM members which includes the conference materials, Thursday evening welcome reception, Friday evening reception and dinner, and all breakfasts, lunches and breaks.
Register before March 31st and the conference fee is just $75.

2019 Conference

Conference Brochure
available here

Conference Registration

NORM members please login to the membership portal (upper right corner of page) and navigate to the Events Calendar. On September 12 you will find a link to register for the conference. You will have the ability to chose your sessions and make your hotel reservations. In the future you will be able to modify your registration and add your flight information for our FREE shuttle between the airport and the hotel.

Not a NORM Member! Use the membership login (upper right corner of this page) button. On the next page join NORM. If you pay by credit card you will immediate access to our membership portal and can register for the conference at that time. If you pay by check you will have access when payment is received and processed. You will receive a paid receipt when the check is processed.

Conference Topics as of February 2, 2019

General Sessions
Generational Difference
Evidenced Based Management
Change Management
Human Resources and Interviewing

Breakout Sessions
Auditing Tools
Customer Services
Adding Providers/Mid-Levels to your Practice
Re-Imaging your Infusion Suite and Ancillary
Basics of Lean – Case Study
Incident-To Case Study


NORM is offering the AAPC-CRHC certification exam on Thursday, September 12. For additional information please login to the members’ only website and visit the AAPC-CRHC page.

Corporate Membership Levels
If you would like to support NORM through a corporate membership our corporate membership levels are available here.

Sponsor and Exhibit Opportunities for 2019 Conference
If you are interested in supporting NORM through a sponsorship or would like to exhibit at the conference information is available here.

Twitter_logo_blue images

NORM is on Twitter and Facebook!

Follow along with us during the 2018 NORM Conference. #2018NORM

For additional information contact Tammala Bulger, NORM Administrative Director:
910.520.0515 or email

Refund Policy.

Conference attendees if you are unable to attend the conference we will refund your $100 conference fee if we are notified in writing no later than September 1, 2018.

  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

What We Offer

We’re adding value to practices across the nation by creating a thriving community of rheumatology managers and physicians.

Membership Benefits

Become a Member

Annual Conference

Conference Registration