Our Team

Ms. Zlatkus has been the Practice Manager for Chester County Rheumatology in West Chester, Pennsylvania for 24+ years.  Ms. Zlatkus responsibilities included all aspects of the practice, including Human Resources, Infusion Services, Drug Purchasing, Inventory Management, Benefit Investigation as well as the Prior Authorization process.  Chester County Rheumatology’s staff is comprised of strong patient advocates who fight for our physicians and patients’ treatment choice and assist our patients on all aspects of insurance education and affordability.

Ms. Zlatkus is the immediate Past-President of NORM (National Organization of Rheumatology Management).  She has serves on the NORM Education Committee as well as the Advocacy and Healthcare Policy Committee.  During her tenure with NORM, both as President and while serving on the board) she has been active in supporting patient advocacy on Capitol Hill in Washington, DC.  Ms. Zlatkus is a certified Practice Manager, certified Rheumatology Management Specialist, certified Rheumatology Coder, trained in Lean in Healthcare.

When she is not working, you will find Ms. Zlatkus spending time with her family, has a passion for crafts, and listening to books on tape.