COVID-19 Resources

News on Rheumatology Matters – COVID 19 Issue

To access the News on Rheumatology Matter – COVID 19 issue – click here

Town Hall

Coronavirus Town Hall hosted by NORM on March 18, 2020.

Recording: (available 3/18 afternoon) ~ link

Slides available here


CDC Official Guidelines for Coding – article

Aetna Interim Coding Information – article

COVID19 and UCD10 Diagnosis Coding – article

Cigna’s Interim Billing Guidelines – article

Cigna’s resources for Medicare Providers – article



Track Your Employee Each Day – handout

CDC Get Your Clinic Ready – handout

Hart Heath Strategies Resources for Small Businesses – handout

Hart Health Strategies Federal Relief Information – article

CMS Announces Relief for MIPS and other Programs – article

CMS announces expansion of Accelerated and Advance Payment Program for Medicare providers and suppliers – handout

Small Business Administrations’s 7(a) loan program – article

Frequently asked questions (FAQ) document prepared by congressional staff on the Phase III coronavirus legislation – the CARES Act – handout

Physician Provisions in CARES Act – article

Tax provisions in CARES Act – article

Small Business Paycheck Protection – Summary – article

Small Business Paycheck Protection Program FAQ resource page – article

State Resources Regarding the COVID-19 Pandemic – handout

Your Staff

Understanding the Families Coronavirus Response Act Q&A Webinar – Webinar

Scott Warwick, JD, MLHR, CEQC, SHRM-SCP website for Coronavirus information include two current files on Healthcare Workers and Responders the Families Response Act and Providers with less than 50 employees and the Families Response Act – Website

Trump Signs Coronavirus Relief Bill with Paid-Leave Mandate – article

Family Medical Leave Act –

Sequence for Putting On Personal Protective Equipment handout

Personal Protective Equipment- handout

Interim Infection and Disease Control – handout

Return to Work Criteria – article

Health Care Workers on the Front Lines – handout


NORM Telehealth Webinar presented by Jean Acevedo – website
This website also contains handouts used in then Webinar.
Remember that the data included in this webinar was accurate as of the time webinar.

Telemedicine, Virtual Visits & Digital E/M Services Update Webinar Attendee Q&A Summary – handout

TeleHealth (MDM and Time) Clearing Up The Confusion, by Sean Weiss DoctorsManagement – article

There is a Pandemic (DoctorsManagement) – article

Hart Health Telehealth payments in Response to COVID19 Pandemic – article

Hart Health Strategies Telehealth Information (Summary of CMS changes) – article

CMS – Medicare Telehealth Frequently Asked Questions – handout

CMS – Medicare TeleMedicine Health Care Provider Fact Sheet – article

AMA applauds Medicare telemedicine change – article

AMA Quick Guide to telemedicine – article

Medicare Coverage and Payment Related COVID – handout

Vendor Options – article

ACR Fact Sheet – article

Letters from Pharma

Genentech letter

UCB letter

Other Resources

DoctorsManagement Resource Center – article

NICA Toolkit –

CDC COVID19 Resources – website

NC Department of Health & Human Services – Interim Guide for Discontinuation of Home Isolation – Instructions

NC Department of Health & Human Services – Outpatient Triage Assessment Guidelines – handout

MetroMedical Letter regarding distribution – handout

Message from RxVantage – handout and video

  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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