Archive for January, 2020

4 Simple Strategies for Improving Patient Education

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There is no disputing the fact that patient education is an essential part of delivering quality care. Connecting with patients, and ensuring they have the information they need to make critical health related decisions is a high priority. Unfortunately, medical office time constraints and hectic days often lead to patient education being a tad too […]

7 Ways to Motivate your Employees in 2020

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It’s a fresh new year and motivating your employees and shaking things up needs to be a priority. It’s important to motivate your employees to get positive employee engagement and quality work. So how can you make your employees feel passionate again and want to spend time at work? Motivating your employees does not have […]

10 Tips for Upgrading your Practice in the New Year

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Today, patients are customers. When they walk through your doors, they have higher expectations than ever before. And they will not hesitate to utilize the power of social media and tell the world if their experiences with your medical practice are not as expected. It is time for our practices to set higher standards and […]

5 Realistic Resolutions for a Healthier 2020 at the Office

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A new year is upon us and we must set our usual resolutions – go to the gym, diet healthier, less caffeine, more sleep. These new resolutions usually last until mid-February before the excitement of the new year ends and we are back to our normal lifestyle. Start something different this year, set office-related resolutions […]

  • As a speaker at the first ad hoc meeting of rheumatology practice managers gathered in a single small room at its infancy a decade ago, I’m amazed to see how NORM has blossomed into a high energy organization of depth and professional meetings with parallel break-out symposia between plenary sessions. NORM has truly come of age. This is where the “business” of rheumatology gets learned. The ”guildmanship” for rheumatology practice management is now strong.- Paul H. Caldron, DO, FACP, FACR, MBA, Arizona Arthritis and Rheumatology Associates
  • In a time of demanding changes in the management of medical practices in the US, NORM has been a lifesaver to the community of Rheumatology practices.  NORM has allowed our practice to stay ahead of the many demands of CMS and others payors and has ensured that our practice remains cognizant of new issues that arise in HIPPA compliance, human resources and medical billing to name a few. Sending our Practice Manager to NORM's conferences has been cost-effective and beneficial to our practice because she returns to our office with an abundance of information that otherwise would have taken months to compile. Every Rheumatology practice that wishes to stay on top of emerging issues in practice management should consider sending a member of their staff to NORM's conference.- Michael S. Rosen M.D., Chester County Rheumatology PC
  • Thanks to all those wonderful people in the NORM Network who respond to emails, offering their advice, experience, time, and support ... I haven't even been a member a full year yet and I am amazed at the dedication of everyone who responds to helping via emails and the NORM Organization itself! I have barely had a chance to explore the resources and I have yet to really dive into requests for help still I am silently learning so much and do occasionally offer what I can! Thank you all!- Cheryl Piambino, Kenneth E. Bresky, DO

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